Frequently Asked Questions

We have gathered a list of frequently asked questions for the Bike Friendly Business program. If you have a question and cannot find the answer below, please send us a note at, and we will do our best to find an answer.

Q: How long does it take for my business listing to appear on and with the Bike Friendly logo association?
A: Once you complete and submit your online application, please allow up to 30 days for a Travel Oregon representative to inform you of your results. After results are received, it can take up to another 14 business days for your listing to appear online.

Q: Our business has multiple locations, can they all become Bike Friendly?
A: Absolutely, however each business location must complete their own application. The manager of each individual location ought to apply.

Q: I received results of my Bike Friendly Business application informing me that I am indeed Bike Friendly, however my business listing is not on or Why?
A: There are several reasons why your listing is not appearing online:

  1. It has not been 14 business days since you received your results confirming that you are indeed Bike Friendly recognized. Please allow up to 14 days.
  2. If your business is not tourism-focused or does not fall in line with Travel Oregon’s Business Listing Guidelines, your business will not appear on our websites.
  3. Lodging properties must have a basic free listing with the Oregon Restaurant and Lodging Association (ORLA), see details on the Requirements page. If you’re lodging property does not have a listing with ORLA, your business will not appear on our websites. Note, ORLA requires your lodging listing to be updated every year. ORLA will contact you in December of each year. If you do not update this, your listing will be suspended on our websites.
  4. If your business is specific to the bike-industry, such as a bike shop or a bike tour company, it will only be listed on and not on

Q: I am a Destination Marketing Organization (DMO) and received results confirming that I am indeed recognized as Bike Friendly. Why is my listing not online?
A: Currently, our online database does not have a DMO category, however we are working on resolving this and it should be live by fall 2016.

Q: How much do the Bike Friendly Signs cost?
A: Sign information can be found here.

Q: I need the Bike Friendly logo for outreach. Where do I find it?
A: Here on the Toolkit page.