Travel Oregon is currently undergoing a six-month strategic planning journey. With this, we are:
- Reimagining how tourism contributes to a better life for all Oregonians, how travel enhances people and places and contributes to equitable livability, and how we can create more economic resilience for the industry and our diverse workforce.
- Assessing our destination, our role as a destination management organization (DMO), our business practices, and undergoing an organizational design process to better lead and support Oregon’s tourism industry.
- Doing all of this through a racial equity lens.
The result will be a 2021-25 Transformational Strategic Plan.
Why are we doing transformational planning?
- Because the world has changed.
- The ever-shifting tourism landscape (demand, supply chain, access) requires the highest flexibility.
- Time and resources are limited, especially following multiple crises (wildfires, COVID-19).
- Social justice and racial equity are at the forefront of our decisions.
Who is supporting us in the transformational planning journey?
- In late 2020, Travel Oregon opened a Request for Proposal (RFP) for a qualified, dynamic firm to guide comprehensive processes in the areas of strategic planning, organizational design, and business process review. Destination Think! has been awarded the contract to carry out this important work with us.
- Workplace Change, a culturally progressive Human Resource firm that creates measurable change in America’s workplaces, is providing us support in the areas of leadership, culture, and HR development.
- Scott Winn, a racial equity consultant with more than 25 years of experience supporting institutions in addressing inequities and transforming policies and practices to achieve equity for all, is supporting us in the areas of staff development and creating and applying a racial equity lens to our strategies.
- Michelle Liberty (Cayuse, Umatilla, Walla Walla), Attitude Marketing, Inc., serves as Tribal Tourism Liaison performing outreach to Oregon’s nine federally-recognized tribes and helping facilitate the formation of a tribal tourism working group to partner with Travel Oregon creating unique cultural experiences and promoting the Tribes’ tourism assets. Michelle is also supporting us in the creation and delivery of a Strategic Planning Focus Group specifically for the Tribes.
- Empress Rules, an equity consulting firm specializing in AEI (anti-racism, equity & inclusion) strategic planning, executive coaching and community engagement, is supporting us by leading the creation and delivery of an anti-racist community engagement plan to identify needs and solutions to improve outcomes for BIPoC employees, businesses and travelers who have been marginalized by the tourism industry.
Planning Process & Timeline:
A key component of our transformational planning is to ensure we are engaging tourism stakeholders in helping co-create the future of Oregon tourism. This not only includes our staff and the Oregon Tourism Commission, but also Oregon’s regional and local DMOs, the nine federally recognized tribes, tourism-related businesses and workforce, non-profits, natural resource management agencies (local, state, federal), and more.
Travel Oregon Staff Engagements (2021):
- Racial equity lens development (Jan. – March)
- 1:1 interviews (April – June)
- Strategy input survey (July)
- Co-creation workshop (Oct.)
- Racial equity assessment (Dec.)
- Internal review period (Dec. – Jan.)
2021 Oregon Tourism Stakeholder Engagements:
Oregon Tourism Commission Meetings (2021-2022):
Public Comment Period (2022):
- Draft plan released and opens for comment (Feb. 1)
- Comment period closes (Feb. 21)