Oregon Guest Service Gold Customer Service Training

Mt. Hood & Columbia River Gorge

Date and Time
June 14, 2019
12 p.m. - 5 p.m.
Best Western Plus,1108 E Marina Dr, Hood River, OR 97031

The American Hotel & Lodging Educational Institute has designed this course especially for Oregon’s hospitality industry. Featuring seven principles of guest service delivery, illustrated through real stories of challenge and experience told by Oregon employees.

The Mt. Hood and Columbia River Gorge Regional Tourism Alliance (RDMO) is sponsoring 20 full scholarships for this training and certificate to all hospitality-related organizations and their associates in the Mt. Hood and Columbia River Gorge region. Businesses may register up to 4 employees at a time. More trainings will be scheduled later this year.

To request customized, on-site training, contact: Wendy Popkin, Executive Director, ORLA-EF, (971) 224-1505, wpopkin@oregonrla.org