486 Results

For many in Oregon’s tourism industry, the customer service experience has drastically changed. Businesses and organizations have adapted as customer emotion and anxiety has risen. Successful staff are using adapted customer service strategies to create positive experiences in the midst of a complex landscape. These trainings delve into essential facets of customer service during COVID-19…

Tourism Economics has provided Travel Oregon with data on international visitor volume and spending since 2016. This report aims to provide new details on the interests and behavior of international…

From the summer of 2018 through the spring of 2019, the University of Oregon’s Institute for Policy Research & Engagement (IPRE) worked with the Oregon Wine Board to conduct a…

In recent years, Oregon has seen an increase in the size of wildfires. 2017 was the fifth worst fire season for Oregon since 2000, burning about 1 million acres. ​…

The wildfire season of 2017 burned 1.2 million acres and was notable for its effects on some of the state’s most significant visitor destination areas. To serve the communities and…

The Oregon Office of Economic Analysis released a forecast regarding the Summer 2020 wildfires in Oregon. The information is related to the implications and impacts associated with wildfires.

Researchers at Portland State University examined the effect of large wildfires on economic growth and vitality in the western United States. Their findings are in the report linked above.

This project, led by University of Oregon, examined the local economic impacts of large wildland fires in the western U.S. Main Findings: Generally, local employment and wages in a county…

The 2020 Oregon Tourism Industry Stakeholder Survey was designed on behalf of the Oregon Tourism Commission, dba Travel Oregon and the state’s seven official regional destination management organizations (RDMOs), to elicit feedback from individuals and organizations linked to the tourism industry. The results of the survey will help set strategic direction for Travel Oregon and the regional partners. It…