16th Annual Interagency Frontliners Conference

This full day conference on the coast will include training, professional development, and networking opportunities for Oregon’s visitor services frontline staff. Hear critical updates from the Oregon Department of Fish & Wildlife, Bureau of Land Management, Travel Oregon and others to prepare for summer 2023. There will be interactive table discussions and Q&A time with our keynote speakers.
Attendance is at capacity for this conference. Please direct questions to Allison George.

Friday, April 28

• 7:30-8:45 a.m. | Continental breakfast and Registration
• 8:45-10 a.m. | Welcome and Agency Updates
• 10 – 10:30 a.m. | Break
• 10:30 a.m. – 12 p.m. |  Nancy Glass “Customer Service/Self-Care at Work/Transitioning Through Change”
• 12 – 1 p.m. | Lunch (provided)
• 1 – 1:30 p.m. | Learning Styles
• 1:30 – 2 p.m.| Agency Information Scavenger Hunt (indoor)
• 2- 3:30 p.m. | Jeffrey S. Crapo “Harnessing Leadership: Through Purpose, Direction, and Motivation”
• 3:30 p.m. | Closing Messages
• 4 – 5 p.m. | Outdoor Health & Wellness Session (weather permitting)

Saturday, April 29

• 7:30 a.m. | Breakfast provided
• 9 a.m. | Tour Excursions