Frequently Asked Questions

OTIS powers tourism listings on TravelOregon.com and several tourism industry partner websites. Below are answers to common questions we receive.

If you are still uncertain about if or how you might use OTIS, please send an email detailing your specific questions to OTIS@traveloregon.com.

1.) I work for a destination management organization in Oregon. Can I use OTIS?

Yes. Representatives of local and regional destination management organizations (DMOs) are eligible for an OTIS account where they can input listing updates directly in OTIS. Please register for an OTIS user account at https://otis.traveloregon.com/

2.) Can I use OTIS if I represent another organization in Oregon’s tourism industry?

Sometimes. Please reach out to OTIS@traveloregon.com, and tell us more about your role and to see if you qualify for an OTIS user account.

3.) I am a business owner or manager. Can I use OTIS?

Individual businesses are not eligible for an OTIS user account, however all tourism businesses in Oregon are eligible to have a listing. To be considered, your business must:

• be tourism related (i.e. have a visitor experience)
• be located in the state of Oregon
• be open to the general public
• have wide enough appeal to attract visitors willing to travel 50 miles or more
• comply with required licensing and/or taxation laws

4.) How can I find out if my business is in OTIS?

Since OTIS powers listings on Travel Oregon’s website, you can find out by entering your business name in the Search bar on traveloregon.com. Does your business come up?

5.) I found my listing on Travel Oregon’s website, but it needs to be updated. How do I update it?

There are a few different ways you can request an update:

• Reach out to your local or regional destination marketing organization (DMO). You can find your local and regional DMOs here.
• Contact OTIS@traveloregon.com
• Make the update to your GoogleMyBusiness listing through Locl, Travel Oregon will automatically receive updates made to core field information and your listing cover image. Learn more about Locl here.

6.) I can’t find my listing on Travel Oregon’s website. How do I submit my business information?

• Reach out to your local or regional DMO
• Contact OTIS@traveloregon.com
• Create a user account with Locl. Travel Oregon will automatically receive your business listing information. Learn more about Locl here.